Privacy Policy

We aim to earn our customers’ trust through our services and contribute to the development of local communities and the economy. In order to appropriately protect and use personal information, we comply with applicable laws, rules, and the initiatives set forth below.

1. Collection and Use of Information

When we obtain personal information, we do so by appropriate and lawful means, and we do not use it beyond the stated purposes except as permitted by laws and regulations.

For example, we may obtain personal information from the following sources.

[Examples of information sources]

• Information you fill in on contracts or similar documents
• Information provided directly through documents you submit

2. Notice and Disclosure of Purposes of Use

We specify the purposes and scope of use and notify or disclose them. When we obtain information directly from you in writing or similar means, we will state the purposes in advance.

We strive to define purposes clearly and limit use to what is appropriate for each situation—for example, using survey responses only for aggregation. If you do not wish to receive direct mail, we will stop sending it upon request.

3. Security Measures

We endeavor to keep personal information accurate and implement necessary and appropriate security measures to prevent unauthorized access, leakage, loss, and other risks.

4. Supervision of Contractors

When we outsource the handling of personal information to the extent necessary to achieve the purposes of use, we appropriately supervise contractors to ensure proper security management.

5. Provision to Third Parties

We do not provide your information to third parties without your prior consent, except where required by law or necessary for the public interest.

6. Disclosure and Correction

If you request disclosure or similar actions regarding your information, we will confirm your identity and respond unless there is a special reason not to.

7. Handling Opinions and Complaints

We respond promptly and appropriately to opinions and complaints about the handling of your information and work to prevent recurrence.

To properly use and manage personal information, we continuously educate employees and review our handling practices. We will also continuously improve based on these efforts and your feedback.

8. Use of Cookies and Similar Technologies

We may use cookies and similar technologies to improve the site and understand usage. Information such as pages viewed, browser type, and OS may be collected, but we do not use it to identify specific individuals.

We also use Google Analytics (GA4). For how Google Analytics handles data, please see Google’s Privacy Policy. You can disable cookies in your browser settings.

9. Handling of Contact Form Information

Information provided via our contact form is used to respond to inquiries, contact you, and carry out necessary procedures.

We may outsource tasks such as email delivery and system operation to external service providers. In such cases, we manage them appropriately through contracts and other measures.

10. Contact Desk

For questions, opinions, or complaints regarding the handling of personal information, please contact us at the desk below.

Established: May 10, 2023
FFG Industries Co., Ltd.